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Guest Expectations in 2019
Date
07 May 2019
Category
Hospitality

Guest Expectations in 2019

To say that the hospitality industry has come a long way in the past 10 years is a gross understatement. From the technology involved to the platforms used, the amenities expected to the environment provided, so much has changed.
What Makes a Good Waterpark?
Date
15 Aug 2018
Category
Waterparks

What Makes a Good Waterpark?

In a world where guests consistently demand more of their leisure time, venues providing fun and entertainment need to go above and beyond to ensure they deliver the memorable experiences that keep guests coming back. Waterparks, both indoor and outdoor, face...
Improving Guest Satisfaction Through Feedback
Date
13 Jul 2018
Category
Resorts

Improving Guest Satisfaction Through Feedback

Guest satisfaction will always be priority #1 within the Hospitality Industry, and keeping it high and elevating it further among our top goals. Achieving superb guest satisfaction directly translates to more rooms booked, tickets sold, higher brand awareness, better...
The Importance of Message: Crafting Campaigns in the Hospitality Industry
Date
27 Jun 2018
Category
Hospitality

The Importance of Message: Crafting Campaigns in the Hospitality Industry

Piggybacking on our last post regarding branding in hospitality, planning and executing your marketing messages are crucial steps to take in order to complete a successful campaign. No successful business just throws money at advertising outlets without significant...
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