Skip to main content

What we do—the leading experts in resort management services

There are companies that can tell you if your project is feasible and may even be able to design and build your project for you—but there is one qualified hotel management company that can operate your project in a manner that delivers the most significant impact to your top and bottom line.

Located in Grand Prairie, Texas, and Erie, Pennsylvania, and providing services worldwide, American Resort Management, LLC, and ARM Hospitality, LLC, have a proven track record in all phases of resort, hotel and leisure operations. At the executive level, American Resort Management, LLC, and its affiliates are led by a team of industry professionals with over 100 years in the hospitality management services industry.

Driven by success, American Resort Management, LLC, ARM Hospitality, LLC, and ARM Leisure operate each property as if it were their own. We are a hands-on management team with laser-focused attention to detail that ensures that all stages of development, implementation and monitoring are a success. Utilizing a cutting-edge philosophy for success, waterparks, resorts, hotels, restaurants and leisure outlets operated by American Resort Management, LLC, and its affiliates achieve incredibly high marks on overall guest satisfaction, as well as valuable word-of-mouth advertising.

Our indoor waterpark resorts operate like small cities with numerous labor-intensive departments and large physical facilities and are driven by expert guidance and leadership. Time after time, the team at American Resort Management, LLC, knows how to deliver.  

Training Programs

Tom Ridge Environmental Center

Erie, PA
The Tom Ridge Environmental Center is a state-of-the-art educational and research facility, offering visitors a unique opportunity to explore the diverse ecosystems of Presque Isle State Park, including interactive exhibits and stunning views of Lake Erie. 
Get In Touch

Housekeeping Olympics and hospitality service training

Various nationally franchised hotels
Experience the ultimate in housekeeping excellence with Housekeeping Olympics and hospitality service training. Elevate your skills, teamwork and service standards to gold-medal levels!
Get In Touch

Hotel development

Increase hotel revenue or start a new venture with American Resort Management. Our tailored services cover project planning to post opening including QA, recruitment, construction and more. Let's achieve your goals together.

Waterpark and aquatic center

ARM excels in managing waterpark projects of all sizes, indoor and outdoor, for resorts and communities. From business planning to construction and design, we prioritize operational excellence and guest experience ensuring strong ROI. Explore our waterpark development services. 

Sales and marketing

Our tailored sales and marketing programs drive robust revenue. With customized strategies, direct sales, comprehensive advertising plans and digital tools, we effectively engage our audience and continuously adapt for a positive ROI. 

Accounting

With a centralized accounting department, we cater our services to various hospitality projects. From financial statement generation, budgeting and forecasting to payroll management and tax obligations, our team ensures compliance and the highest standards of financial integrity.

Third-party long-term management

Properties managed by ARM, LLC, outperform in ADR, occupancy and RevPar, per STAR data. This includes franchise and independent hotels, waterparks, resorts, restaurants and entertainment venues. Our hands-on senior management team drives success through yield management, HR, sales and marketing, corporate culture initiatives and guestology.

Business development

American Resort Management, LLC, and its affiliates are seasoned developers specializing in hotels, resorts, waterparks, restaurants and entertainment venues. We ensure success with a results-driven approach, prioritizing excellence, delivering substantial returns and upholding industry standards. From concept to completion, we guide every development phase. 

Distressed properties

With a proven track record in managing distressed properties, encompassing resorts, hotels and restaurants, we provide receivership management and consulting services, partnering with major banks, including Citizens Bank, Peoples Bank, Bank 1st, Wells Fargo, Midland Loan Servicing and U.S. Bank National Association.

Eb-5 visa program consultation

The EB-5 foreign investment program is a valuable funding option for the hospitality industry. With extensive experience leveraging this program via USCIS approval, ARM fosters an alignment between EB-5 initiatives and future operations by assessing project suitability and assembling documentation for a funding strategy.