Resort Development Services

Resort Development Services

American Resort Management has extensive experience in the operation and management of resorts of every size and type, and is second to none in providing operational excellence and fantastic guest experiences which are critical to generating the highest return on investment for owners and investors. ARM Development Services include the following key phases:

Project Planning

ARM works hand-in-hand with the development team in the overall design of the resort and related entertainment facilities, including:

  • Master Facility Considerations
  • Branding Recommendations
  • Thematic Concepts
  • Entertainment Areas
  • Food & Beverage Operations
  • Arcades / Retail Outlets & Attractions
  • Other Ancillary Guest Experience Areas
  • Back Of House Areas
  • Life Safety & Security
  • Energy Management & Profitability

Pre-Opening Development

ARM works with the team in preparation for the resort opening, including the following critical tasks:

  • Timeline Development
  • Review Construction Progress
  • Recruiting Senior Management
  • Developing Business Plan/ Budgets
  • Establishing Financial Standards
  • FF&E Procurement
  • Developing Human Resources Policies & Training
  • Establishing Standard Operating Procedures
  • Setting Financial Controls
  • Developing Quality Assurance Programs
  • Insurance Negotiations

Post Opening Monitoring

The ARM team provides on-site supervision during this critical phase, including oversight and assistance of:

  • Receiving and Installing Operational Supplies and Equipment
  • Large Scale Hiring and Training
  • Pre Opening Commission, Start Up and Testing
  • Grand Opening Planning & Opening Day
  • Implementation of Standard Procedures
  • Implementation of Quality Assurance Program

Project Management

ARM offers full-service on-going management for all projects, which includes monitoring the operations of the resort through:

  • Site Inspections / Monitoring
  • Quality Assurance Monitoring
  • Financial Report Monitoring
  • Expense Monitoring & Controls
  • Yield & Rate Management
  • Sales & Marketing
  • Routine Audits
  • Optimization of Performance