Management and Development Services

Operations: Indoor Waterparks

As indoor water park resorts continue to open throughout North America, it is apparent that the long term stability and financial success of your resort will be dependent upon how well it is operated. American Resort Management, LLC is second to none in providing operational excellence and a fantastic guest experience, both are key to generating the highest return on investment for the owner.

Operations are the central nervous system of an indoor water park resort. Our dedicated and extremely qualified management team will provide professional, consistent leadership. Key individuals in each department will operate the facility in a manner clearly defined by our intensive and ongoing "guestology" training and our operational philosophies. Seamless operations are delivered as part of the overall guest experience. Guests will receive the same "professionally casual" service whether on the aquatics floor, in their room, or as they enjoy some of the other resort offerings.

The corporate offices at American Resort Management, LLC will monitor all aspects of the resort's daily performance through its reporting systems for revenue, expense and labor controls. Daily reports are reviewed by our corporate team and operational adjustments are discussed with the on site management team as needed. Yield and rate management is also directed from the corporate level. Routine sales and marketing meetings are conducted on site and by teleconference. Audits are conducted by members of the executive team on a routine and random basis ensuring optimal performance is being achieved. Many cost savings will be realized from the efforts of the corporate staff. Volume purchasing, insurance negotiations and FF&E procurement are just a few programs offered by American Resort Management, LLC.