Executive Profile

Katherine A. Dudenhoefer
Marketing and Yield Management

Ms. Dudenhoefer brings over 15 years of experience in the hospitality and resort industry to the American Resort Management, LLC team. Ms. Dudenhoefer earned her Bachelor’s Degree in Business from Penn State University while working her way up through the ranks of hotel operations. Having worked in various management positions in the hospitality industry, Ms. Dudenhoefer provides a balanced approach to hotel operations. Her attention to detail when dealing with operational issues is, in part, from her ability to view these issues from different angles.

While earning her degree, Ms. Dudenhoefer began her hospitality career working for an Erie, Pennsylvania based hotel, water park resort and restaurant management company. The sense of ownership and urgency Ms. Dudenhoefer displays in all tasks she undertakes contributed to her promotion to first Front Office Manager and then to Customer Service Manager of six franchised hotels. Her dedication to the guest experience and employees made the transition to hotel General Manager a natural fit. Ms. Dudenhoefer made it a priority to learn each department from the ground up. This knowledge was key in making informed decisions when addressing the cost-efficiency of hotel operations.

As a member of another management team for Theraldson Corporation at the Homewood Suites in Erie, Pennsylvania, Ms. Dudenhoefer gained experience in opening galas, setting up business to business relationships, hiring, training and employee award programs.

From hotel management, Ms. Dudenhoefer moved in to Sales and Marketing with Splash Lagoon Indoor Waterpark Resort. During her tenure at Splash Lagoon, she was instrumental in developing the reservation center and all yield rate strategies.