Uncommon Relationships with Ownership and Properties –
We take immense pride in the recommendations and comments that our clients, property management and line level staff make regarding our:
- Communication – From the company’s Principals to our Vice President of Sales and Marketing and Area Managers, every key member of American Resort Management is available 24 hours a day. Our track record for responsiveness is second to none.
- Accountability – We treat your business like it is our own. Our care and concern for all phases of operations and administration is genuine and authentic. Unlike many companies who have forgotten the blueprint to success, American Resort Management strongly believes an appropriate combination of “out of the box thinking” along with the tried and true methodology — such as the proper use of budgets, business plans, sales and marketing plans, yield management and financial reporting — is critical to success.
- Lean and Mean – American Resort Management is large enough to fulfill the scope of services to your project, yet small enough to maintain a boutique approach to operating, enabling us to provide personalized attention at competitive rates. We have the ability to clearly see the needs of our clients and quickly respond to any business or property need.
A Dedication to the Guest Experience –
Even in the most trying of economic times, we are dedicated to providing the leadership, experience, training, motivation and monitoring needed to keep the management and staff focused on the providing consistent memorable experiences to every guest who chooses our hotels, resorts, indoor water park, sporting, golfing, lodging, dining, meeting or banquet facilities.
Track Record –
We have invaluable and relevant experience in successful startups and operations. Our over 100 years of collective experience provides a greater understanding of the complex details of developing and launching a destination resort project. Every client we have is an advocate who will share with you their confidence in our ability to perform under every scenario imaginable.
Leadership Development –
Your property will achieve a level of success commensurate to the level of leadership the management team demonstrates. The principals and senior management team at American Resort Management are dedicated to developing the strongest leaders possible.
We provide detailed daily, weekly, monthly and quarterly reporting, customized to the needs of the property.
We are not a cookie cutter operation, locked into corporate policies that prevent others from thinking outside the box and looking at situations and opportunities from every angle.
Hands-On Management –
We work on-site, hand in hand with the property team, dedicating more time to our properties than many management companies do.
Track Record & Expertise –
We have invaluable and relevant experience in successful hospitality management of hotels of every variety and size, including numerous brands and independent concepts, and every client we have is an advocate who will share with you their confidence in our ability to perform under every scenario imaginable.
Sales & Marketing –
Our targeted, site-specific sales and marketing programs are central to building a strong base of revenue at each property we manage.
Revenue Management –
We take a hands-on, direct and diligent approach to revenue management, which includes direct involvement in the Yield Management process, participating in weekly revenue management meetings and calls and assisting with the decision making process, unlike many other companies that leave this critical item to the property.
American Resort Management, LLC and ARM Hospitality are also uniquely qualified to be named receivers and management to position and for stabilization and eventual sale for: